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Testimonials: These testimonials are from actual customers. We have not manufactured these like some companies do. Our privacy statement as required by the Online BBB clearly states we are prohibited from giving out names and phone numbers of our customers “For any reason”, so this is the next best thing. Each testimonial has a title to give you some idea of what that testimonial concerns. We have put Xs in names and e-mail addresses to protect the privacy of the senders. These are unedited responses including typo errors that may have been made. We have made any responses from us in red. So this is not a pretty page, but it is real and accurate. All of these testimonials are actually on file at our Corporate Headquarters. These are just a few samples of testimonials our expert techs received: HARD, STINKY IRON FILLED WATER From:
Chad Peatxxxx [mailto:xxxx@ubtanet.com] After 20 years of putting up with hard, stinky, iron colored well water that stained every thing it got on, I got fed up and decided I was going to either fix the problem or move. The area we live in is so remote and beautiful we certainly did not want to move. After spending a considerable amount of time on the internet researching the problem and having our water tested I came across your company. It was so great to find people with the knowledge and expertise to help me solve the problem. In August 2006, after talking with you, I ordered the equipment you recommended and with help from your service people by way of a few phone calls I installed it and it works perfectly. We now have soft, clean, clear water no more buying bottled water and best of all my wife thinks I’m a genius. She just wonders how come it took me so long. William Chad Peatxxxx Duchesne, Ut. Dear Mr. Peatxxxx, Thank you for your wonderful and eloquent e-mail. It raises our spirits here at BudgetWater.com to know we’re helping good people do good things with their water. Especially at Christmas time. We hope you and your family enjoy that water for many years to come. If you need anything at all just let us know. Happy holidays to you and yours. Sincerely, The STAFF@ Budget Water
USA INSTALLATION FEEDBACK-7 DAY TECH SUPPORT Category: Company Name: Rebecca XXXX Telephone:(xxx)9xx-xxx8 Email: zxxxx@yahoo.com Remote Name: 192.xxx.x.xx Date: 09 Jan 2007 Time: 22:04:25 Comments: I just installed the system this weekend with the help of my nephews. Now that I've completed it, it was quite easy, but during the process I had quite a few questions and many concerns. I was very pleased and comforted by the technician with whom I spoke (Karns). He was patient and informative, willing to answer any of my off-beat and unsure questions and guiding me to complete the task. I am very pleased with what the system is doing thus far and look forward to many years of similar quality. Thanks for the helpful technicians and the great price.
From:
Joxx Dexxxx [mailto:dxxxxx@borderlandnet.net] I just wanted to send a note to say thank you very much for your help in fixing our water. It was terrible water, and tonight is a lot better after much trouble shooting w/ your tech. support folks. The troubles I had were not due to your equipment, but was due to my own mistakes in hooking it up. Thankfully, Jared & Karnes were very helpful & patient with me and I really appreciate it. They guided me every step of the way, encouraging me to call back if it wasn’t fixed. Your claims of customer service on your website held true. I would and have recommended budgetwater to anyone else. We took our first nice shower in a long time tonight & we’re so excited. Sincerely, Joxx Dexxxx Niagara, WI 54151 Dear Josh, Thank you for letting us know how you are doing. It makes us feel good to make you feel good. We realize that sometimes people have never done this before and may make a mistake during installation and they will really need a friend to call when that happens. Maybe that is why when Budget Water hires someone; the first thing they look for is kindness. The second is honesty. Because we know if they are kind and honest they will always do the right thing. Then we train them to be the very best Water Techs in the world (And they are without a doubt the very best). Then we make those poor guys help our customers 7 days a week and on Sundays and Holidays. And I have never heard Karns or Jarrod complain about it (Or any of our other people for that matter). So they went the extra mile for you and now you are going the extra mile for us by telling your family and friends that we do exactly what we promise we will do. After looking at your file it seems your water was really bad. Your water had a really low pH, iron, hardness, ARSENIC; and a Total Dissolved Solids level that was far beyond safe drinking water standards as recommended by the EPA safe drinking water standards. It was truly yucky stuff. Many companies would pass on treating it or would misdiagnose it, or charge a great deal of money to fix it. But you followed our advice for treatment and approached the problem correctly. It was really YOU who solved your problem. We hope your family knows how lucky they are that you did your research and found the right solution. Good job sir! We hope you have many years to come of clean and trouble free water. You have more important things to worry about. Should a problem arise just remember we stand ready to help you for the rest of your life. Really! And we will never charge you for that help, courtesy and advice sir. Take care, The President and our Entire Staff@:
Budget Water International, Inc.
WE EVEN HELP NON-CUSTOMERS From:
Candy Fxxx [mailto:sugaxxx@xxxx.net] Dallas, Thanks very much for sending me the parts for my water softner.. We got the right ones this time.. I really appreciate you kindness and all your help that I received from you.. Have a great day I know I will Just knowing that there are good people in the world and that you one of them Sincerely Candice A, xxxxxxx Woman with a water softner that could get no help from the people she bought it from.....
From: dk@budgetwater.com Dear Candy, It was certainly our pleasure. We are not just here to make money like many companies. Our first job is to help people and to try and improve the industry nationwide as a whole. We hope you have many more years of good service from your water softener. Please don’t hesitate to give us a quick call should any issues arise. And though you did not buy that unit from us we will still give you free tech support anytime you need it. And thank you so much for your positive feedback. Take care, Dallas K.
Budget Water International, Inc.
ELABORATE WELL WATER SYSTEM From:
Cxxx, Robert L - Harrisburg, PA [mailto:robert.l.cxxx@usps.gov] Dear Budgetwater, I just had to let you know how pleased I am with the water system purchased through your company. After a minor mix-up with my water softener equipment, all items were received in good condition. As an avid do-it-yourselfer, I felt well qualified to install the system myself. I must say it was a little more of a challenge than I thought it would be. But after reading over the manuals many times and instructions from the web site, it took only one phone call to tech support to answer a few questions. By installing the equipment myself, I must say that I know the system very well. When we first bought this farm house about 9 years ago we knew that it had an iron problem. A local water treatment company came and tested our water and wanted over $5,000.00 to solve the problem. That was 9 years ago! The complete system that I purchased from you costed us less than half of that amount. We installed a Terminox Iron filter, Water softener, Chemical injection pump, and a reverse osmosis system at the kitchen sink. The change in our water is nothing less than a miracle. We don’t have to buy cases of spring water to drink anymore. My wife doesn’t have to take our white clothes to the Laundromat. Our cloths actually smell clean! Our bath towels don’t stink after one use. Fixture stains are now history. I now can take a hot shower without that smell. I have told three of my friends about your company, and they are having some of the same problems. I think you will be hearing from them soon. Thanks again for the quality products and service. I will continue to be a loyal customer for any future service or products. Thank you, Robert L Cxxx 15xx New Bloomxxxx Rd New Bloomfield PA 17xxx Revised: You are more than welcome to use my letter on your testimonial page. Thanks again, Robert L Cxxx -----Original Message----- Dear Mr. Cxxx, Thank you for such a wonderful and eloquent e-mail. If we remove the contact information for you would it be OK if we add it to our testimonials page? Our staff really enjoyed this e-mail. We care so much and try so hard to make each and every customer happy, it does our hearts good when a customer who doesn’t need to takes a few moments from their busy schedule to tell us we are doing a good job. Our President wants us to tell you that he personally appreciates your e-mail as we all do. Just let us know if we can be of further assistance at any time. As you know we are here to serve you 7 days a week. Warm regards, The STAFF@ Budget Water
USA
From: Marianne xxxxxxx [mlinsxxxxx@earthlink.net] I want to thank your company for helping me find the right system for our farm and our well water. Last year we tried another company named Geva Tech. They promised us a 6 month money back guarantee. After less than 3 months I tried to call the company after we had paid them $600. They no longer answered their telephone - they were out of business. I originally saw heir name in a health magazine. I noticed that their name is still in the health magazine - and the company is out of business! Their unit needed refills after one year and now we can't get the refills because they are "gone." Their brochure that came with the unit says it is guaranteed for "5 years." We can't even find them after 3 months! By the way, their "magnetic" unit did not clean our water. Our clothes were still orange, the shower is rust, and the toilet and sink are stained. We had to replace our shower head 3 times. I have also mailed the brochure that we received with the unit for you to see so you can warn others if they find one like it on the internet. For our house, it did not work, and we lost $600. I appreciate all the time your staff spent with us to help us understand what we needed to do to solve our problem. Thank you. Marianne Hxxxxxx Indiana Dear Marianne, Glad we could get you squared away. Take care, Jerry K. UNHELPFUL ONLINE COMPANY I purchased a water softner from Quality Water treatment on 3/3/05, I have had problems with it twice now and they refuse to help me .. The first time I had a problem with it I needed help in setting the timers for regeneration and the man I spoke to flat out refused to give me any information, The second time I have a bad part on it and I have called and called them and can get no answer or service.. Thanks so much for your help You have been more than kind and helpful.. Cxxxxxx Foote ACID NEUTRALIZER AND TERMINOX From:
Mike Kilpxxxxxx [mailto:mkilxxxxxx@jwsieg.com] I installed the acid neutralizer (Calcite w/Calcite Plus) and Terminox Iron Filter over the weekend. I still have perfect pressure and now have a good pH with no weird colors in my drains!!! Thanks! You’re welcome Mike! Glad we could help. TERMINOX TESTIMONIAL
Feedback Page: Category: Web site Name: caxxxx j alxxxrt Telephone: xxx-xxx-xxxx Email: albxxxxxx@alltel.net Remote Name: 192.xxx.7.25 Date: 27 Dec 2006 Time: 16:56:38 Comments: we recently purchase a terminox system from you all a few weeks back because we have had a history of heavy manganese (3.5) and our prior water system did not do a very good job as our level of manganese increased over the years. Since installing your system our water has been perfect. We inject soda ash to keep the ph to at least 7.5. If this new system keeps doing its thing my wife is going to be extremely happy and consequently I will reap the rewards!! Thank you! Dear Carson, Thank you so much for your feedback. Our staff really appreciates your kind words. Just let us know if we can be of service to you anytime in the future. Take care, Dallas K. **************************************************************************** LOW pH ISSUES/ TERMINOX Dallas K.: I have added Sodium Carbonate to my chem feeder system and the PH is now in the recommended range. The water quality in the home has improved greatly. I commend you on your product knowledge and excellent customer service. Because of good outcomes like this, I do not hesitate to refer people to Budgetwater and remain a loyal customer. Many thanks to you! Jxx Eastwood Glad we could make you happy! Please remember we are here 7 days a week to serve our existing customers; even on Sundays and Holidays. We LOVE our customers at BudgetWater.com! INSTALLATION of COMPLETE SYSTEM Category: Web site Name: ivan Telephone: 707-xxx-xxxx Email: ivanxxxx@sbcglobal.net Remote Name: 192.xxx.9.24 Date: 14 Sep 2006 Time: 08:18:21 Comments: We have had your water treatment system for about three years, it does a grate job for the three of us. We have NOT had any! problems at all with this system. If your are looking to buy a system this is a good one at a good price, i installed it myself. Dear Ivan, We are glad you were able to save a few bucks by installing yourself using our state of the art private installation website, and 7 day expert technical support staff to walk you through any questions or issues you may have had along the way! ENJOY! The STAFF@ BudgetWater.com LOW pH, IRON and other issues, install for Limited Space Hi - I just feel the need to write in and relate my experience as a BudgetWater.Com customer. Right off I must say that I am completely satisfied. The well water in this house has been an issue for my family since we first moved in here. The main problems are low PH and high Iron. We were constantly battling the iron as it was staining our clothes, appliances, sinks, toilets, and bathtubs - everything it touched. I had checked with a couple local companies to see about having some water treatment solutions installed. Without naming names or saying anything too detrimental I didn't feel comfortable handing my money over to them. They were rather pushy (I can't stand that) and I got the impression that they were trying to sell me stuff I didn't need. Their prices were of course outrageous. I found BudgetWater.Com and began talking to them. I sent in a water sample for their free water testing. I spoke with a tech asking for recommendations. He was very courteous, helpful, and seemed knowledgeable. He was not pushy and I did not get the impression that he was trying to sell me anything I didn't need. He was very willing to spend the time with me as I asked questions over the phone. Their prices were much more reasonable. I placed the order and was very surprised when in less than a week I received my order. I installed everything that weekend. Installation was very straightforward. (I must add that while not a plumber I am a do-it-yourself kind of guy and have done quite a bit of plumbing in my homes over the years.) Everything seems to be of high quality materials and manufacturing. End result: Very clean & clear water that smells, tastes, and feels the way it should. Thanks BudgetWater! I'm including a photo of my setup. From left to right: Pressure tank, solution tank and chem feed pump, water softener, Terminox iron filter, acid neutralizer, and brine tank for water softener. Not pictured: reverse osmosis drinking water filter.
Thanks - I was able to pack it all into a somewhat tight area and still have it pretty accessible for my big butt to get in there and refill stuff. I'm happy with the way it worked out. Thanks for all the help - these days I don't often see good customer service so I think it's important to recognize it when I do. Have a good one, -Phil Spotsylvania, VA Dear Phil, We appreciate your kind words. Thank you for that. And considering the big butt thing your install is even more impressive! Have a great week sir. Thanks for the pic. You did a great job there. It looks pretty cool. You can be certain it will make it to the website. Thank you, Jay K. Budget Water USA 800-701-9914 TERMINOX-Iron, Sulfur, Silt
Feedback Form Response Category: Company Name: Ron Bxxxxx Telephone: (360)xxx-xxxx Email: rfxxxxx@msn.com Remote Name: 65.xx.154.153 Date: 20 Jul 2007 Time: 20:39:50 Comments: Just wanted to let you know about the Terminox 10 I installed a couple of weeks ago. You told me I'd have clear, clean smelling water with no silt. What I got was clear, clean smelling water with no silt. Wife is completely satisfied which makes me happy. It took me about 2 hours to plumb it in and about 2-1/2 hours for the initial back flush. I've given your name to a couple of friends of mine. Thanks for everything!! Thanks for the feedback Ron. If the wife’s not happy you are not happy. If you are not happy, we are not happy. ENJOY! IRON BACTERIA, IRON and pH, Late night Tech support Assistance Chemical Feeder and Terminox Feedback Form Response: Category: Company Name: Mike Morexxxx Telephone: 612-xxx-xxxx Email: Morexxxx@aol.com Date: 3/6/2006 Time: 3:06:46 AM Remote Name: 192.xxx.9.24 Comments: I just wanted to let you folks know how thrilled I am with my new iron filter/chem feeder setup. The numbers tell the tale. I've gone from 3.5ppm of iron to <0.1ppm, my water ph has risen from 7 to 7.8, and all of the iron bacteria which grew in my toilet tanks is gone, and so is the mineral smell that my water had before. I had to have my water softener head cleaned out, since it was plugged up with iron, but it works great now too. I easily saved over $1000 by doing it myself. You offer a tremendous product and the service is top notch. I was able to get in touch with a technician late on a Saturday night to answer a question. Thank you again. Michael Morexxxx Northfield, MN Dear Michael, Just doing our job sir. Glad we could get you squared away. If you ever need anything at all just give us a call. We are with you for the rest of your life! We LOVE our customers at BudgetWater.com! TECH SUPPORT RECORD RE: J. Crawfxxx: Customer ordered wrong chem feeder John Crawxxxx Customer called and stated he was incorrect on his order he needs a 220v pump instead of 110v. We are swapping out. No charge. Customer called stating he loves his new filtration system and the service he received from Budget Water. He says if we ever need a testimonial he will be glad to tell the world how great his water is and the service was. John Crawxxxx From:
Lyxx_xxx@xxxxxxxxxx.com [mailto:Lyxx_xxx@xxxxxxxx.com] Just wanted to provide some
feedback from the purchase and installation of the Terminox filter we recently
purchased from Budget Water. The instructions,
installation, and start-up of the
filter has been flawless. All the issues we were having for such a long time are
gone. Any skepticism I had, about the filter, the purchase
process, and the ability to finally have great water, is erased.
You people are straight-shooters with your knowledge, experience
and advice. I have had many local
water "experts" provide advice and quotes to fix this problem, all of them many
times over your solution that is working. Some of these are national brand
vendors who obviously didn't know what they were talking about, or simply wanted
to sell equipment that wouldn't have done the job your filter is doing.
One of our neighbors invested well over 8 times what we have
spent, and their water is still not as good as ours is now. I will be providing
them with your contact information. Dear Lynn, We are glad to hear you are finally getting some clean water in your home. We also really appreciate your honest and well written feedback. A lot of people just can’t believe how we do the things we do. Comments like yours might help them understand they can get a truly premium value solution for a fraction of what in home sales companies charge and that our solutions are usually far superior. We would love to add your comments to our feedback page so others may benefit from your comments. We will “x” out any personal information to protect your privacy. If you need anything at all remember we are at your service 7 days a week for a lifetime. If for any reason you do not want us to use your feedback just let us know. Thank you so much for your kind words. Warm regards, Dallas K. And the STAFF@: Budget Water International, Inc. Dallas: -----Original Message----- Category: Company
BudgetWater.com Premium Equipment- Budget Prices! Tech support with that caring touch! 800.701.9914 Call us 7 Days a week!
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WARNING:
When it comes to water treatment equipment you should NEVER do business with ANY
company who does not have the same certifications as we do. It is just plain
crazy. There are so many "Fly by night" companies out there that it should be
the very FIRST rule in your decision making process. It is your first, and some
times ONLY, line of defense. Just look at our home page
to see our many appropriate certifications. You will find them all in the top
third of the page. Budget Water USA: 1.800.701.9914 email: budgetwater@budgetwater.com NOTE: Purchasing anything from this site means you have read, and agree to, all of the conditions of our: " terms- of- service" page. Culligan® is a registered trademark of Culligan®, Inc., RainSoft® is a registered trademark of RainSoft Water Conditioning company, Kinetico® is a registered trademark of Kinetico Incorporated, Hague® is a registered trademark of Wm. R. Hague, Inc., Cuno® is a registered trademark of Cuno Incorporated, Rayne® is a registered trademark of Rayne Corporation, Ionics® is a registered trademark of Ionics, Incorporated, Ecowater® is a registered trademark of Ecodyne Corporation. Budget Water International, Inc. is not affiliated with Culligan®, Inc., RainSoft® Water Conditioning Co., Kinetico® Incorporated, Wm. R. Hague®, Inc., Cuno® Incorporated, Rayne® Corporation, or Ecodyne Corporation.
Related Resources (1)(2)(3) *We manufacture most of our equipment from scratch. We use only premium national name brand components on all equipment that we sell. The same people that make equipment for many other national PREMIUM brand companies make them for us as well. Three of the top control valve makers are Fleck, Autotrol and Clack; we carry all three types and many of the other top brands as well. Send mail to
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