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WATER TREATMENT SYSTEMS
800-701-9914
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Compare
RainSoft®
& Culligan®
water softener, water conditioner and water treatment systems- Residential
private well water & city water filtration-purification equipment article:
Note: If you are reading this water
softener article about Culligan®
and Rain Soft®
water treatment system comparisons and are expecting us to “Bash” either one as
we compare here, you will be disappointed. Otherwise lean back, kick your feet
up and enjoy the ride.
This is a place for giving
credit where it is due and simply comparing our feedback from customers
and prospective customers about their experiences with these two top in
home premium brands over the years. And in all fairness, if you are
willing to spend more for the convenience of having someone “do it all”
so to speak; there is nothing wrong with that at all. That is not our
business here at Budget Water. Our business is helping the do-it-your
self-homeowner (DIY) custom design a high tech system you can easily
install yourself, or have a handy friend, local plumber or handyman
install quite simply for you. We can even refer you to an installer in
your area if you want us to.
It is our opinion that if you
are a smart shopper and be sure these companies put in a good system,
which both Premium Brands such as Culligan®
and Rain Soft®
are normally more than capable of, especially in regards to local
chlorinated municipal water supplies, then that is just fine. It does
not really matter which one you choose equipment wise. Just get the best
deal you can. Just remember that the product is as only as good as the
dealer. If the sales person does not offer the proper solution, then the
equipment quality means little. With such a high turn-over of sales
people in the residential water treatment industry, you want to be sure
your sales person knows what they are doing. Remember you can always
call and ask what we think of the application. Just remember that we
have no intention of bashing that company. If the equipment is proper we
will tell you. If you want to know what we would charge for a comparable
system, we can help you with advice on that as well. And also keep in
mind we are not allowed to ask you to buy anything. We just give great
advice with no pressure to buy AT ALL, EVER.
Be particularly careful when
buying well water filtration equipment from people who visit in your
home, or from little known online companies, without a second opinion.
We find that solutions vary from dealer to dealer. It is somewhat mind
boggling how many different people from different companies can offer
such a wide range of solutions. It seems like everyone thinks he is an
expert but many have no idea at all. Well water treatment is such a
simple and easy to understand business if you talk to the right person.
You don’t start at the equipment and work backwards towards the water
quality. You start at the water quality and move forward to the
equipment. You test the water in a certain way. You determine the flow
rate in a certain way. You check a few cursory things around the home if
possible in a certain way. You (or we) diagnose the solution. It should
be as “ABC” as that. If you call any of our techs for advice he should
tell you the same thing as any of our other techs. Even if you never buy
a thing from us (and we will never ask you to), we can at least tell you
what you should do. Then if you do it, great; if you do something else,
fine; if you do nothing at all, that is your decision.
Who’s the best of the in home
water softener sales companies? It used to be easy to decide- it was
Culligan®.
They were the biggest. Had name recognition and were quite successful.
We have had them ranked as the best in-home brand overall for several
years now. The other company we see with a strong equipment line, a
great company structure and a certain degree of name brand recognition
is RainSoft®.
They certainly have the strongest sales staff and recognition program
for their sales people without question. Recently it seems to us they
have made some great strides to correct a few things in our opinion that
have now made them a much better brand. One of the knocks in the past on
both RainSoft®
and Culligan®
in our eyes is that for years we would see a number of people willing to
sell these brands and tell people it was good purified water to drink.
Of course through most of water softening history people have been
drinking sodium content in their water, even on excessively hard water,
with the understanding that it was “all good” so to speak. They did not
know any better. They only knew what they were trained. Our very strong
position is simply that it is not good overall for a number of obvious
reasons.
However when companies use
reverse osmosis or distillation to filter this “sodium water”; the
sodium is greatly reduced or removed altogether. So many companies many
years ago added reverse osmosis to their product line. The only problem
was that the sales people that were used to the “old way” of selling
could not bring themselves to change, or simply did not care. Thus the
problem was not solved. The main reason we are changing our “best”
in-home sales company rating to a tie between RainSoft®
and Culligan®
is because a far larger proportion of RainSoft®
dealers and their sales force seem to be advocating the use of reverse
osmosis. Whether the people they sold to chose to buy it or not, at
least the majority of Rain Soft®
sales people are at least offering. Now it would be great if they do not
sell reverse osmosis to that customer they have offered it to, that they
tell those people it would be best to drink bottled water instead of
softened water. It seems far more Culligan®
feedback we get these days indicates they are still doing things the
“old way”, often letting people drink sodium content water, and not
offering reverse osmosis or advising the customer to drink bottled water
as often. Over all it seems more and more Culligan®
sales people are coming around to the “new way” of purifying drinking
water as well as softening, though RainSoft®
seems to be at a far higher proportion.
For all of those Culligan®
sales people who are in fact offering reverse osmosis as an option, we
say “good job”. Also RainSoft®
claims to be able to exchange hardness in such a way that there is less
sodium in the water, though sodium is still present, seems on the
surface to potentially have some merit. However in the past RainSoft®
dealers have had a number of different levels of softener resin to
include in their water softener units. Even if it is somewhat lower, it
is hard for us to have any idea how many RainSoft®
units are capable of this potential reduction. The bottom line is that
we still feel you should not drink water after ANY softener that adds
sodium to the water. Even with these units we believe you should either
drink bottled water or invest in Reverse Osmosis for cooking and
drinking. It is our belief that RainSoft®
for the most part is offering Reverse Osmosis for their softeners, as
they should. And it is a good thing that they are always striving to
improve their products. We do that too.
Some people wonder why we don’t
spend more time proving who has the best technical data and
specifications. In all fairness that simply isn’t the most important
thing in this industry. Sure if you are going to buy some cheap shelf
model from Home Depot or Sears; or if you are going to buy from some
“fly by night” guy selling out of his apartment online and calling his
company of 1 person “experts”; then those things are a HUGE issue. But
with most true Premium Electronic Brands things are relatively similar
for the most part function wise. In fact most Premium Brands including
RainSoft®
and Culligan®,
as well as other quality Premium Brands such as Ionics and Eco, have
high quality equipment. The issue to us is to make sure that the
consumer buys a correct water conditioner system that is beneficial and
corrects the problems it is supposed to in a premium quality way, with
the least amount of ongoing aggravation. In other words if you want to
spend twice or even three times what we would charge for Premium Quality
equipment, that is OK. In home companies have higher expenses overall
which can include sales people, trainers, installers and telemarketers.
They are “full service” type companies.
Of course when some dealers or
sales people get crazy and start charging upwards of $7000 or more for
normal residential applications we find that a bit of a stretch. There
is something to be said for “Buyers Beware” but we find it mind boggling
anyone could be persuaded to spend that sort of money on a conventional
residential water softener system. Our finding is most Rain Soft®
dealers don’t get that carried away and a far higher percentage of
Culligan®
sales people don’t sell at those extreme higher prices. Again, how much
they sell those for is not the issue in our opinion as much as it is
getting the water treatment system application right. And finally let us
say for the most part when we see either of these companies put in the
proper equipment for the application; that, other than price (and
sometimes even with the high price), makes these customers seem
reasonably happy and some are extremely happy with the purchase. We see
old RainSoft®
and Culligan®
systems that are 20 to 30 years old that are still doing the job;
nothing wrong with that.
We hope this article has been
helpful to you. Please feel free to provide feedback if you like by
clicking the link at the top of the page that says “FEEDBACK”.
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